User Rating: 2 out of 5 stars (2 ratings)
Sloane Toyota
- (215) 887-0700
527 N Easton Rd, Glenside, PA
19038
Get directions
Cross Streets: Between Jenkintown Rd and Tague Ave
40.109637
-75.144503
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| Categories: | Commercial Printing, New Car Dealers, Used Car Dealers, Auto Repairs |
| Other Contact Info: | Fax: (215) 887-1168 |
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Comments (1)
Do not deal with them at all; I am surprised they stay in business. Customer service is very lousy; first the car was not prepped or detailed when I got it. When I finally washed it I noticed scratches and dents on the car; call the GM...no return call ever; after several tries spanning several months. Title to license plate was screwed up on their paper work with the state; they still blame the state for this mishap; I got puled over twice and fined by the police; I was not able to recover my monitory losses due to the dealerships negligence. It was finally when I got some results, after calling the BBB, items were still not addressed properly. One of the complaints was with the transmission slipping; they evacuated the fluid using their transmission service (the full service which includes removing the fluid from the torque converter) and they stated; the service advisor who openly raved about his mechanical knowledge and experience as a mechanic, told me it was just dirty; the car will be fine. In less than two weeks; the transmission gave up and I had it replaced at O'Neil Nissan (I like it at O'Neil so much better). I will not, give Sloane enterprises (Including Champion) a penny of my money; ever again. I didn't get a refund for the cost of the transmission service at Sloane since they over grossly made a mistake of their diagnosis. Note: supposed to go to friends wedding in California and I missed it because I missed the flight due to a broken transmission. I was laughed at... By the VP of the company... Never, Never, Never again... Timothy D. MBA, PhD EE