User Rating: 15 out of 5 stars (19 ratings)
Best Buy
- (610) 604-7474
642 Baltimore Pike, Springfield, PA
19064
Get directions
Cross Streets: Between Saxer Ave and E Leamy Ave
39.91959
-75.327158
Share your photos of Best Buy. Upload now.
Own this business? Get guaranteed top placement.
| Hours: | MON-SAT 10:00AM-9:00PM SUN 11:00AM-7:00PM |
| Categories: | Computer Software, Computer Stores, Appliances, Television & Electronics Repair, Electronics Retailers, Department Stores |
| Specialities: | At&T, Motorola Wireless Phones, Monster Video, Boston Acoustics Video |
| Brands: | AT&T, Dyson, Electrolux, Frigidaire, Kitchenaid, Maytag, Whirlpool |
| Products and Services: | Maytag Freezer,Maytag cooktop,Maytag dishwasher,Maytag dryer,Maytag hoods,Maytag microwave,Maytag oven,Maytag range,Maytag refrigerator,Maytag washer, Whirlpool cooktop,Whirlpool cooktops,Whirlpool dishwasher,Whirlpool dryer,Whirlpool electric range,Whirlpool freezer,Whirlpool gas range,Whirlpool hoods,Whirlpool ice maker,Whirlpool microwave oven,Whirlpool microwave,Whirlpool oven,Whirlpool range,Whirlpool refrigerator,Whirlpool washer, kitchenaid appliances |
| Other Contact Info: | Toll Free: (888) 239-8289 |
Recent Reviews
1-3 of 5 Write a review
User Rating: 1 out of 5 starsNever want to deal with this company again.
Called three in the area with the same problem.
Cannot get anyone on the floor to ask ????
All I want to know is. What is the hourly rate of car sterio install. Too much to ask. Hu
I left a message to the manager to find no response!!!
Best Buys must want to fold like Circuit City did.
I will remove my stock from there today. It should be named, Good buy
User Rating: 1 out of 5 starsThe customer service phone rang endlessly and when someone did finally answer the phone, they just picked it up and hung it up. They would not answer the phone at all after that. I have not even done business with this company yet. I telephoned them because of product offers that I received by word of mouth, but confirmation is not possible. They obviously do not need any new customers. Also, from the reviews I've read on-line today by paying customers of Best Buy, I'm am probably better off not doing business with them at all in the long run.
User Rating: 1 out of 5 starsNightmare for Laptop Warranty Repair: I bought Sony laptop with the expensive 4 yr service plan from B Buy. What a mistake. The first thing that went was the motherboard. They didn't diagnose it properly even though there was a recall. So I sent it to Sony - they told me they would look at my machine but it would take 3 weeks for me to get it back as they had 30 computers ahead of mine! So I sent it to Sony - where I should have purchased the plan. They replaced the motherboard and noticed a cracked corner in my plastic case which cost $300 to replace. No, I didn't throw it on the ground to cause the flimsy case to crack!!! THis was the perfect out, however, for Best Buy. Apparently Circuit City has accidental damage protection included with their policy. Now I know. Nothing is covered if there is a crack in your case with Best Buy. Also, they refused to fix a broken DVD bay that started acting scratchy after Sony replaced my motherboard and case. The geek squad manager at the Wilmington, DE store is especially rude. Nothing is covered. Nothing is his fault, and you can wait to collect Social Security before you will get your machine back. Take home message: 1. I won't buy their plans - deal with mfr directly. 2. I won't buy at BBuy, just Circuit City because of the accidental damage problem. 3. Service at CCity is friendly and prompt. I will be doing business there as my lesson learned!!!!! - P
Reviews 1-3 of 5 View 10 at a time
Show All
You Might Also Like
- Computer Repair Philadelphia - Geeks in MinutesPhiladelphia, PA
- Stepknows13 Kerry Ln, Phoenixville, PA
- Alpha International Incorporated6 E Lancaster Ave, #81, Malvern, PA
- Pcs Computer Incorporated664 Mantua Pike, #700, Woodbury, NJ
Get Local Recommendations
- Find discussions about Best Buy in Springfield
- Ask locals for a recommendation on Best Buy
More Search Options
- Search the web for Best Buy in Springfield, PA
- Reviews of Springfield Computers on Yelp.com
-
Local Resources:
-
Advertiser Resources:
-
Springfield Resources:
Comments (1)
From past experience with Best Buy's customer service, this sounds exactly like what happened to me. We have been dealing with them for about 10 years, and have had problems with electronics. Each time, we had to go in person to the store and try to get someone to help. Biggest problem with that - apathetic employees who made us feel like we were truly bothering them with our nonsense. We don't have a lot of choices, they are still a big store and have a lot of great stuff. But they need help with customer service. It's horrible!