Megan M.09/23/20First car smelled of cigarette smoke so we asked for an exchange. The manager immediately offered to go prep another vehicle. In the end they upgraded us with a beautiful Mercedes with leather... More
Bruce K.08/28/17Arriving on the last flight of the night is always a challenge as far as choices go. Especially so at smaller airport stations that do not have an Emerald Aisle. I had booked an intermediate... More
Debbie S.06/07/16I rent from this location often, and their service has been consistently declining in the last few months. On my most recent rental return, the agent at the desk was awful. Although there was a... More
Cheryl A.09/20/17I used Hotwire to book a midsize car that I could pick up at the Charlottesville airport after a long and exhausting red-eye flight from San Francisco. I had actually never rented a car before, so... More
Anna T.05/09/17Thought CHO National was our savior after re-routed flight landed us 2 hours from our destination. Instead, we were charged twice, first when we got the car and again after we dropped it off. We... More