Advanced Automatic Door System

User Rating: 5 out of 5 stars

Let me add my experience -- another *strong positive review* for the Door Doctor.

Our large torsion spring, the one the homeowner is advised *not* to repair himself, broke at a very inconvenient time. Late in the evening I called and reached a "live person." Arrangements were made for a repair the next day.

The technician, Lee, appeared on time, was an absolute pleasure to deal with, and completed the repair for the price I was promised.

Conclusion: Excellent service. Highly recommended.

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User Rating: 5 out of 5 stars

I called early this afternoon and Dave said he could have someone here between 2PM and 5PM. To my amazement, Brian arrived a little after 2PM (rather than closer to 5). He was, as other reviews have noted, courteous, professional, efficient, and everything else you could possibly want in a service repair person. We needed new springs and a Genie trolley. The bill was very reasonable. My husband was impressed by Brian's knowledge and his systematic placement of tools as for where they would be needed during the repair. We live in Fairfax, so don't let the Sterling address above keep you from calling! Very, very impressed and will use Door Doctor again when the occasion arises.

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User Rating: 5 out of 5 stars

We called the guys at Door Doctor based on the reviews here, and they lived up to all of the reviews. They were professional, courteous, and organized. I called on Columbus Day, and they said they could have someone out that morning. I opted for an afternoon time slot. I described the exact nature of my repair, and he quoted me the price (regular not holiday rates) right on the phone based on the size and type of door. The technician arrived within the time frame that was scheduled, worked for two hours to replace the torsion springs and a couple other parts, and charged me exactly what they had quoted me on the phone. I felt like it was a very reasonable price, and I would definitely use them again.

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