Starr B.06/16/23Picked up an online order and waited extremely long for the representative to come out to the curbside pickup with my items. Upon the representative, Kristen F. coming out with my order, she... More
Kelli G.01/05/24Don't even bother getting a membership here. The variety of products are limited, prices are higher than other club stores, they only ever have one cashier, their app is worthless especially for... More
Paul W.02/19/23Absolutely HORRIBLE customer service at the tire center. Limped in one evening after work when it was raining and dark with a nail in my tire. Asked the person at the counter if he could get it... More
Thomas R.01/06/22At the California, MD BJs, I have been trying for more than a month to have a tire under warranty replaced. To help out management I even offered up a solution to exchange the tire with a suitable... More
Kenneth F.11/10/19Every year I have a problem with BJ's customer service. This year their main office sent me a renewal card for $20.00. I took the card to the register to renewal my card. The lady at the register... More