Rusty S.04/16/17Great customer service. I ordered a new set of lens for my favorite glasses. As promised, they were ready in just a couple hours. Unfortunately, my old glasses broke when they were snapping the... More
Carla S.05/29/23I've gotten refractions, lenses and frames here (Brookline, corner of Beacon and Harvard) before, and I've been pleased with the service, so I thought I'd take advantage of the Memorial Day sale.... More
Huaqin C.08/27/22My name was typed all wrong on all my bills and I had to go to the place again to get the correct itemized bill to send to my insurance company. but the front desk staff didn't apologize for the... More
Charlie B.12/12/20Kate and the man working on 12/7 which I think might have been her boss? Were terrible. There was essentially no customer service. Yes I was greeted but that's about as far as that went. There are... More
Burcu O.12/09/21I visited the doctor's office, and they ordered contact lenses for me to try one month ago. They said that we will call you within two weeks. It has been a month and nobody called me from the... More