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| Categories: | Laundry Services, Maintenance Services |
| Specialities: | Mastercard |
| Brands: | Mastercard |
I have been to the Rockville store several times and have been disappointed. When I have asked that the shirts be starched, there has been none added. The worst part is that I was told that my ticket said I had no starch when it clearly said "heavy." And "heavy" starch was also recorded in the computer but no one bothered to verify. There have also been other issues with clothes being taken but then not cleaned. And when I have called to clear up these issues, it has not been handled like a mistake and nothing has been done. I do not plan on returning or recommending this store to others.
A great deal -- much better than the run of the mill cleaners that charge $5+ for suit garments and other items. Service is reliable as well. While you have to pay in cash up front (no credit cards) it's a worthwhile tradeoff for the savings. Only wish they were open on Sunday.
Horrible Service. They ruined two of my clothes and could not even offer any decent explanation or to pay back my drycleaning money since the clothes were of no use to me anymore. The service people were so RUDE and to top it all, the clothes they did press, looked like a bad attempt to clean.
I DO NOT reccomend this place to any one. They are horrible.