User Rating: 15 out of 5 stars (2 ratings)
355 Toyota Scion
- (301) 340-0900
15625 Frederick Rd, Rockville, MD
20855
Get directions
Cross Streets: Between Indianola Dr and Paramount Dr
39.112712
-77.161839
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| Categories: | New Car Dealers, Truck Dealers |
| Specialities: | Vehicles |
| Brands: | Scion Automobile Dealers, Toyota, Yokohama |
| Related Web Sites: | National Homepage |
| Other Contact Info: | Fax: (301) 340-0935 |
Recent Reviews
1-2 of 2 Write a review
User Rating: 1 out of 5 starscrazy expensive... $285 to change 6 sparkplugs at 2 hours labor... really? $435 to change an airfuel sensor at 2 hours labor... what a ripoff.
User Rating: 2 out of 5 starsI bought a 2007 Toyota RAV4 from here and the sales portion of it took almost 6 hours. The finance rep kept messing up the paperwork. Then the next day I found a few blemishes on the paint and on the dash. I took it back to 355 Toyota so they could fix the flemishes. I took it in on a Tuesday and told it would take 2-3 days to repair. Friday comes along and now i'm told my RAV4 needed a part they broke and had to order it. Now it won't be ready til Monday. I go there Monday to pick up my RAV4 and told they were not done, that the dash will be done on Wednesday. So that's 8 days for repair, vice the 2-3 days I was told it would take. SO, I go on Wednesday to pick up my RAV4 and guess what, they missed a spot that was supposed to be touched up. I was furious!!!! Now I have to bring it in again to have that spot touched up. So now those 2-3 days will be become 10-12 days. Poor scheduling, poor poor management. In return, I got almost $300 in accessories for free. I'm still not happy about the whole experience and will not go to 355 for any major service.
Reviews 1-2 of 2
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Comments (1)
by Shuja, i BOUGHT SIENA XLE FROM 355 & i HAVE THE SAME PROBLEM. i THINK THEY DONT HAVE GOOD TRAINED STAFF & THE SERVICE IS VERY POOR.THEY WILL CHARGE A HUGE AMOUNT FOR FIX THE CAR & LATER ON YOU WILL HAVE THE SAME PROBLEM. tHIS IS HAPPEN LIKE TWO TIME WITH ME. i WAS REALLY DISAPPOINTED WITH THE SERVICE & THE WAY THEY ARE WORKING. i WILL NEVER GO TO 355 TOYOTA FOE ANY SERVICE.