Ryan B.02/20/24I had a car getting worked on and needed a rental car, Justin was quick to help me out while insurance was processing the claim, Calvin showed me the car and explained the process and Jordan was... More
Xi Y.04/18/24I wish I can give it negative 5 star. It is scam. They do not have any car and they are very very very rude. The service is absolute trash. More
Chris M.01/22/24I'm sharing a cautionary tale about my recent ordeal with Enterprise Rent-A-Car, a tale marked by unexpected billing practices and shockingly poor customer service. The rental journey began... More
Sarah K.09/03/23Update to my original review below: The manager of this location called me and presented a resolution that I was satisfied with so I'm updating from 1 to 3 stars. I'm still not returning to this... More
Paula F.09/26/23As horrendous and as bad a train wreck as the Owings Mills location is, that's how easy, professional and seamless the Beaver Dam Road location ended up being for me. They rescued Enterprise in my... More