Regina S.12/07/23We had excellent customer service from Roy. He was helpful, courteous, honest, and knowledgeable as he assisted us in our purchase of our first new TV in many years. It was a wonderful,... More
B M W.06/18/23The customer service was excellent. Buying everything all at once and the insurance is totally worth it. The only thing better was the install. Delivered and installed all in 45mins. More
Dave K.01/15/23Very helpful advice when deciding pros and cons of various options. No pressure was very nice. More
Keith C.05/06/22Roy Hellams was very helpful. Honest and no pressure sales. He helped me find a quality TV to replace my bigscreen tv which was damaged in the move. I do my research, and ended up with a high... More
Megan H.01/29/22BEWARE of their customer service once they have your money is what I will tell you if you decide to buy anything from the Big Screen Store. We purchased a TV, Sound bar and Credenza. Everything... More