Owings Mills Hilton Garden Inn

User Rating: 1 out of 5 stars

LOCK YOUR DOOR!: November 2005:

I have stayed at this hotel many times for business reasons. But, my recent stay was quite concerning. I had a man enter my room in the middle of the night while I was sleeping. They had screwed up at the front desk. I screamed like a crazy lady and woke up most of the floor. And, most disturbingly, when I called the front desk to tell them what happened, I didn't even get an apology. They just said they would take care of it. The room expense was not even picked up. It is so odd that it almost feels as if the staff does this for fun.

Since then, I've talked with many of my co-workers who have also stayed at this same hotel to warn them of the experience. I have come up with three other cases of essentially the same event.

I have stayed in hotels all over the world and don't understand why this one hotel has so many complaints.

Good luck,
TC Garrod

PS... If you decide to stay anyway... the walls are paper thin and request a room FAR from the elevator. Otherwise, you'll hear: "ding, ding, ding" all night long.

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