US Post Office

User Rating: 1 out of 5 stars

I recently ordered 4 items online, 3 arrived without incident the 4th not so much.

I called the post office that delivers my mail, provided the tracking number, they responded that they hadn't received it and to call the main post office at 900 E. Fayette Street.

What a complete waste of time. I get that maybe the item ISN'T at the main post office but NEVER have I encountered a bunch of folks LESS interested in providing assistance and more IN LOVE with the words 'I CAN'T HELP YOU', I DON'T KNOW, THAT'S ALL I CAN DO....what good is having a TRACKING # if the folks holding or delivering the package can't help you? What's the point?

I spoke to 3 different postal employees, all of them were more interested in transferring the responsibility and NONE of them actually resolved anything nor were they trying to....what a shame for the public that these postal employees have jobs they're NOT INTERESTED in DOING!

The thing is this situation could have been handled soooooo much better had ANY of the P.S. people OFFERED helpful information but to be completely UNAWARE of the way THEIR own tracking and mail system works is beyond UNBELIEVABLE and this is the MAIN POST OFFICE. Lovely just lovely.

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User Rating: 5 out of 5 stars

the automatic postal machine: sometimes the machine does not work after i go all the way down there

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