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| Categories: | Wedding Supplies & Services |
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The customer service is ok. But I have some kind of idea what I want before I step into the business. Their cakes are freshly made, beautifully decorated, and delicious. This is the place if you like quality taste in a cake. Other wise go to a grocery store.
The cakes are so good tasting I will be buying from them when I can however their customer service is very rude and short - at least over the phone. Not a great way to keep customers!
Initially I called Cindy's Sweets to inquire on candy making supplies. The woman who answered the phone was very helpful and pleasant. When I went into the store Cindy came out to speak to me and answered every question I had about my recipe. She was very thorough and gave me advice on how I could make the recipe even better. While walking through the shop she would check in to see if there was anything I needed and when there weren't any half pound bags of blue melting chocolate she promptly went into the back of the store to weigh some up for me. She also offers chocolate melting tips at the front of the store which you can take home with you (they're free). In the fall they offer samples of their melting chocolate.
I was thoroughly impressed with the knowledge, customer service, and expansive inventory of this store. You can tell it stems from a love of baking and candy making! I would recommend this store to everyone. They have absolutely everything you could ever need for baking or making candy.