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| Categories: | Laundry Services, Maintenance Services |
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It was simply the worst customer service that I have ever received. I had brought in a couple of dresses and three ties to be cleaned. The ties all had simple, small stains on the front; Iâve had mixed results with ties in the past at other cleaners so I wasnât expecting too much. Two of the ties came back fine, but one they had ruined. The man behind the counter did not apologize and seemed upset that I asked for a refund (for the tie). He angrily took the tie back and said that they would redo it. I know it was fruitless as it was ruined. I came back a week later and the tie had obviously not been redone. I politely asked for a refund because they had ruined the tie. He told me some weird story about someone having cancer and the doctor not giving a refund if the cancer isnât cured. Cancer and ties have nothing to do with each otherâ¦completely different scenarios. He gave me my money back then asked me to never return! He ruined my tie then asked me to never returnâ¦outrageous!!