Service Cleaners

User Rating: 1 out of 5 stars

It was simply the worst customer service that I have ever received. I had brought in a couple of dresses and three ties to be cleaned. The ties all had simple, small stains on the front; I’ve had mixed results with ties in the past at other cleaners so I wasn’t expecting too much. Two of the ties came back fine, but one they had ruined. The man behind the counter did not apologize and seemed upset that I asked for a refund (for the tie). He angrily took the tie back and said that they would redo it. I know it was fruitless as it was ruined. I came back a week later and the tie had obviously not been redone. I politely asked for a refund because they had ruined the tie. He told me some weird story about someone having cancer and the doctor not giving a refund if the cancer isn’t cured. Cancer and ties have nothing to do with each other…completely different scenarios. He gave me my money back then asked me to never return! He ruined my tie then asked me to never return…outrageous!!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel