Hendrick Honda

User Rating: 2 out of 5 stars

We went to Cowles Ford, Malloy Lincoln-Mercury, Fairfax Honda, and Hendrick Honda. None of the dealers directly said they were participating in the "Cash for Clunkers" program. But, when told that we could not do this unless we got the CfC money they said let me sell you a car, not we're not participating in that program. They also said that they've been very busy with the CfC (which in a couple of dealerships looked to be true, the busy part that is). Sheehy Ashland has been answering their phone as the "Cash for Clunkers center". The official CARS.gov government website states in the FAQ "The law requires dealers to be registered to participate in the program." None of the five dealerships we talked to are on the list of registered dealerships. It looks to me like there are more dealerships in Virginia not on the list than there are on the list. We went to "Battlefield Ford" in Manassas which is on the list of registered dealerships as "Eustace-Merchant Ford" (their alternate name using the owners surname), and found their service to be very good.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 1 out of 5 stars

i took my 2007 accord there and told them my steering wheel vibrates when i brake at 50 mph or above. they told me it would cost $75 to find the problem. i told them i was still under warranty, but the service tech stated he's not sure if it will be covered. so they said the problem was my brake rotors were warped, and also that i need my brake fluids flushed, totaling nearly $350. they charged me $75 just to find that? i shouldve gone somewhere else where they would've figured that with their point inspection.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel

User Rating: 1 out of 5 stars

Last year, I bought a used Dodge from Hendrick with under 15,000 miles on it. Since that time I have spent probably a solid 2 weeks sitting in service departments. Hendricks tells me that it's a Dodge problem since it's under warranty. They have provided me with a loaner vehicle twice, but said that they will no longer do so. My question has been, "Do you or do you not stand behind your used cars?" Their response continues to be "It's a Dodge problem." Bottom line to me, Hendricks sold me a lemon and takes no responsibility for it.

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel