Ourisman Dodge Incorporated

User Rating: 1 out of 5 stars

Sales people are friendly throughout the sale, however, I had additional aftermarket parts put on and the service center was awful disrespectful and did not call me when my car was finished. Two days worth of work turned into five days and my "my gig" nav system does not have the Uconnect, oh its a seperate part for $350 dollars after I already ordered it. I even tried to help them and declined the two day rental car. Good thing because it took them five days. Bottom line: there are several other dealerships and you will get no deals here. 34K later on a 2008 Dodge Durango V6 and I am unsatified and told them so, but the deal is done and they have their money, they don't care. Not even a free oil change coupon, which I asked for when I declined the rental car and that was fine also, but no coupon.

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