User Rating: 4 out of 5 stars (3 ratings)
Out of the Box
- (434) 978-1233
4006 Earlysville Rd, Earlysville, VA
22936
Get directions
Cross Streets: Between Earlysville Forest Dr/Reas Ford Rd and Earlysville Grn
38.150354
-78.477886
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| Categories: | Outdoor Furniture, Home Furnishings |
| Specialities: | Offices |
| Brands: | Flexsteel |
| Other Contact Info: | Fax: (434) 973-1253 |
Recent Reviews
1-3 of 3 Write a review
User Rating: 5 out of 5 starsEarysville and the Greater Charlottesville area is lucky to have such a wonderful store for furniture and gifts. And they also own the new "It's All Good Grocery" and are very community oriented!
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User Rating: 5 out of 5 stars
It is a great place to shop for gifts small and large......
Shop Local, Shop Earlysville
With this store and It's All Good Grocery, as well as Sunrise Cafe and Earlysville Auto....
We have everything a person needs
Remember we also have a dentist, post office, and fire dept and the airport and its services.
WE are lucky to have such quality establishments such as Out of the Box in Earlysville.
I moved here 10 years ago, and the old hardware store was vacate until Out of the Box started.
You will get professional service, free gift wrap and every sale is important to the owners and their staff. 
User Rating: 2 out of 5 starsPleasant as long as there are no problems!: Owner very pleasant and ready to help you unless there is a problem with your order or your product. Bought furniture from store and had problems with damaged items and quality of product. Owner, who was once pleasant, then became defensive and critical of customer's expectation that product be a quality one as stated when sold. Would never recommend this store, many products are certainly of good quality, however management definitely not easy to deal if you question products. Original company that made furniture had only been in business for one year at the time I encountered issues. Store owner heavily promoted quality of furniture! How would you even know??
Reviews 1-3 of 3
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Comments (3)
I agree. The staff and owner bent over backwards during the pre-sale phase. We were really impressed. However, we had issues with product quality on several items. Two items had to be replaced twice. I felt their attitude change, as if we were to blame. It was awkward contacting them about the problems we faced. They were very short with us. Why should the customer feel uncomfortable issuing a complaint about expensive pieces of furniture that are not built to standard? I wish everything would have been delivered as expected - we would be regular customers.
I was a repeat customer, but also experienced the same thing once there was a problem. I was repeatedly blamed for things that clearly were not my fault. Won't shop there again.
Identical experience here. Good pre-sale experience, just hope you don't have any problems later. Took many, many calls & emails to resolve the issue, and I was still left feeling blamed when it was over.