Lauri W.11/08/215 stars for service and ease. 3 stars for value (you pay a premium for said service and ease lol). Although I did not end up buying my car from carmax, I still had a good experience test driving... More
Cara M.04/11/24I've always been hesitant of Carmax as I have multiple friends who've purchased vehicles here and had bad experiences - cars being not as advertised, unreliable, exorbitant prices, etc. but was in... More
Ry L.01/25/24CarMax would never be my personal choice for car hunting due to their no haggle policy, but the person who asked me to accompany them was pre-approved here, so they wanted to check them out. We... More
Nicole N.06/14/23I was surprised how straightforward it was for me to sell my car here! I first went in for an appraisal and they were pretty quick with the evaluation. Scheduling the appraisal was quick and easy... More
L. J.03/21/24Terrible customer service. Lies, Lies and more Lies from sales people and managers. Go to a real dealership. Carmax removed a hold I placed on a vehicle after going through financing and... More