Nam's Cleaners

User Rating: 1 out of 5 stars

Nam’s = Horrible service and ruined clothes. Took in a pair of dress pants only to get them home and discover they had three small holes in the leg. The employees act like they are doing you a favor by taking your business. DO NOT USE NAM’s. Location was Monticello Marketplace in Williamsburg.

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User Rating: 1 out of 5 stars

DO NOT USE Nam's Cleaners for two valid reasons.
1. Rude Customer Service - I use their location at Monticello Marketplace. The sole employee at this location is extremely rude and unappreciative of customers' return business. This employee clearly does not abide by the premise the customer is always right.

2. Dismal Performance and Ruined Buttons
Like most men, I return weekly to the dry cleaners to have my button-down dress shirts cleaned. Nam's does a horrible job with the pressing in three different and annoying ways. First, they destroy buttons as if it was something that customers wanted to be done. I took several, different new dress shirts, which had not been cleaned before, and the cuff buttons were already chipped. Two, they scorch shirts by leaving them on the press machine too long. Third, the shirts are returned with significant wrinkles.

If you want rude customer service coupled with poor quality dry cleaning, go to Nam's. They will exceed your expectations for being a horrible dry cleaners.

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