James S.11/17/18This is by far one the most comprehensive Steif collections I have ever seen and the people that own this establishment are very kind and spent their time helping me find the perfect Steif for my... More
Victoria H.05/03/22I purchased a Pongratz Doll for full price ($2,295) and was sent a much older (and worn) doll... it was the same doll, but very, very shopworn, a doll Barrie purchased from a woman who had sold... More
R J.01/02/20Customer service has gone way down hill. Constant website problems, cant see my orders anymore, quoted wrong balance due on my order, taking almost 2 weeks to ship my order due to lack of backup... More
sharon g.03/22/19First time customer ordering over the phone. I felt the person on the other end could have been warmer and more welcoming. As far as the order itself was concerned, there were no problems. More
Brigette Q.05/10/13Poor/rude customer service. I was a new customer and will certainly not be a returning customer following the phone conversation I just had with someone who seemed to imply I was either lying... More