I have purchased 4 vehicles from Brown's Volkswagen and I have yet to have any problems. The entire staff is friendly and knowledgable and the store is always so clean. I will continue to purchase all my vehicles from this dealership. I especially enjoy the birthday wishes from the General Managers daughters. These guys are the good guys.
The parts department are a bunch of idiots. First, they ordered the wrong part. Then I was told a part was no longer available. I went across town to west broad volkswagon and they ordered the correct part. And when I explained this to the parts manager, he didn't seem to care.
I had a very plesant experinece with this dealerships service department today. They have outstanding service and I will tell all my vw friends to go there for all there vw needs.
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