We came to the clinic on 12-26-11, desperate to find out why our baby, whom we have had for only five months, was always sick. She had her good days and she had her bad days. We were her third family, yet it seemed as though we had her from the start. She was our "Bella" and our family loved her so much. We went to another VET over and over spending well over $1000 and they didn't know what was wrong..gave us meds and sent us home. I finally had enough and called NSAC. Their staff immediately scheduled an appointment for me that afternoon and off we went...not knowing this would be the last "car ride" with our Bella. (Bella loved going for rides) When we got there, the staff was awesome and Dr. Gallahorn was impeccable. She asked questions and noticed stuff about our baby that the previous VET never did. The news was grim and our baby girl was suffering..so she was laid to rest that very same visit. Dr. Gallahorn allowed me to stay in the room with her for the entire process...my baby was not alone and the last face she saw was mine telling her how much I loved her. The staff was very sympathetic and comforting to me as I sat on the floor with our girl..crying. I couldn't have asked for a better clinic..i just wished we had taken her there to begin with. This clinic is the best and we will be taking our next puppy there to receive the highest quality care so that our next family member will have the longer, healthier life with us. We miss our Bella so very much, but we know we did what was best for her and we will now ensure we go no where else but North Suffolk Animal Clinic.