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| Categories: | All Animal Services, Veterinary Medicine |
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I have used Dr Hall for the past 10 years or so. I have found him to be kind and caring and willing to do whatever I needed to help me with the care of my cats. His assistant, Pam Wallenburg, is excellent and very good with all kinds of animals. They both have all kinds of pets of their own!
Yes, I have waited past my appointment but I have also been brought in immediately when my animal was in immediate need. I wait for my medical doctors also. You just have to be patient and understanding with a small, personal practice like this. After all, there are only 2 of them!
I would recommend Raphine Animal Clinic to anyone who loves their pet and wants good, general animal care!
My horse was ill and I called Dr. Hall's office. His very pleasant receptionist, Pam, told me he was busy with a dog that had been hit by a car and he would call me back. Within 15 minutes Dr. Hall called me and when I described the problem with the doctor, he rushed right over despite the foul weather and the fact that it was after 8pm on a Sunday night. Dr. Hall was responsive to my horses colic. "Squirt" was better the next day. Thank you Dr. Brent Hall. My family and I will be forever grateful.
First I have to say, that even with an appointment I have often waited more than 30 minutes to be seen in the office, even if there is (sometimes) only one person in front of me.
My occasional emergency calls were never returned, because the answering service was unable to reach Dr Hall. My dogs itchy ears were never cured and I could not get monthly tablets for heartworms, only a liquid. Even though Raphine Animal Clinic is close by it just didn't seen to have regular hours, or competent care.