Lone Star Steakhouse & Saloon

User Rating: 1 out of 5 stars

6-2-o9 yesterday my husband and I took our daughter and granddaughter to Lone Star for the first and last time. When our food finally arrived a BUG jumped off my plate and a waiter had to kill it. Several other diners saw it as well as 2 waitresses. The manager was far from nice. None of us had taken a bite. She didn't want to send the food back. I refused to pay and we left. I have called the health dept

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User Rating: 5 out of 5 stars

I visited this location after several months of not due to a past horrible experience. During this dinner with my family we had a wonderful waitress and the food was great. This is the best steak I have ever had in Beckley. The manager even spoke to us and made sure we were taken care of. WHAT A GREAT PLACE!

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User Rating: 1 out of 5 stars

What a horrible experience. We ordered drinks that came to us watered down, the manager came and tried to compensate for the horrible drinks, but he only made matters worse, he put a straight shot of alcohol in a glass that the ice had melted and no coke!!!!!!!!!!!!!!!!!!!!!!! UGH. Plus he was only worried about his golf game his ex and living in Hawii, bragging how he never had to work while there . No wonder he has an ex! We had an order of wings the kitchen could not distinguish between mild and extra hot, finally we ask for the check which was a whopping $91. Paid and left.

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