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If you go to their store, posted on the window outside and written on a board inside you can read "We Pay More For Your Used CDs." Or something like that. This is an absolute LIE! Lies lies lies lies lies. I was selling practically my entire CD collection and thought I would try to support a local music store by doing business with them. I loaded up approximately 300+ CDs into a box to bring to Now Hear This. I got there at about 11am and spoke to the owner of the store. He informed me that he was busy at the time and asked if I could leave the box there for a few hours for him to go through when he could, and he would call me at about 2pm when he was about to leave. I waited till about 2:30 before returning because I never received the promised phone call. When I got there, the owner had already left for the day!!! The man then at the counter informed me he would call the owner. Once on the phone the owner asked me how much I wanted for the entire box. I thought that about 1 dollar per disc was fair since some would be worth more in resale than others, so I asked for $300. To which the owner rudely said "Take them back. I wouldn't give you $100 for them." He didn't say "No thank you." or "I'm sorry I'm not interested at that price." No semblance of manners or courtesy for my time and effort. My recommendation, AVOID Now Hear This at all cost. Their prices are a bit higher than you can find online, and they DO NOT PAY MORE for your used merchandise. I know this to be fact, because I went to my local F.Y.E. with about 1/4th of what I took to Now Hear This. The FYE clerk looked through the discs and discarded all but about 20-30 for having marks on them. For the 30 he did select, I was paid $80 CASH! I got nearly what the owner of Now Hear This offered me for 1/10th of what I offered him. BEWARE of Now Hear This! I can understand wanting to make a profit, but don't do it by raping your customers!