Sleep Inn-Hanes Mall

Company Information: There are 104 comfortable and well decorated guest rooms available at this hotel that features extra large desks, data ports, and oversized walk-in showers in all of the rooms. An outdoor pool is adjacent to the hotel and a deluxe continental breakfast is served every morning.

Hours of Operation: CHECK IN TIME:3:00 PM CHECK OUT TIME:12:00 PM

Categories: Hotels & Motels, Other Lodging

1. 
   User Rating: 1 out of 5 stars

   a Yahoo! Local User

   06/17/2007

   Mostly Men: We recently obtained a room at the Sleep Inn in Winston Salem but did not stay the night. When we arrived we put our bags in the room and went for an early dinner. Upon our return we decided to enjoy sitting outside on the patio. During that time we witnessed an excessive amount of alcohol consumption in the parking lot as well as other interesting behaviors that made us realize we had made a poor choice of location. We went to the room and called the service desk to ask for a refund, then gathered our luggage and checked out.
   
   I attempted to explain my safety concerns to the front desk clerk when I took the keys down but was told I would have to speak with the manager who was not in at the time. I did speak to the manager but was not given a refund but excuses for bad behavior. I was told that they have very little control over who stays at the hotel so I chalked this one up to a bad choice on my part.
   
   I would not stay there again nor would I recommend it to anyone else.

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2. 
   User Rating: 5 out of 5 stars

   a Yahoo! Local User

   08/07/2006

   I'M SOLD!!!: In making several trips to the area over the past 2 months or so, I am committed to the "Sleep Inn Experience!!!" I especially love the sense of security with this hotel. I've not met with a staff member who has not been extremely helpful and willing to ensure customer satisfaction. I can certainly see why they are voted GOLD status year after year. Keep up the good work gang!!!!!

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3. 
   User Rating: 5 out of 5 stars

   a Yahoo! Local User

   04/07/2006

   Excellent location: The Sleep Inn Hanes Mall is in an excellent location. I had great access to restuarants, shopping, and the interstate. The staff were very friendly and helpful. The room was pleasant, clean spacious.

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