I also work at sams car wash and know for a fact that if somthing gets messed up on a car we have to pay for it.

Sounds a little desperate huh?

My name is Jason and I'm the manager of Sams Car Wash and I just wanted to add the damage this customer is claiming is three melted spots on his passenger side dash area that could have only been caused by (1) a cigarette or (2) somthing hot enough to melt plastic. I personally walked the customer through the entire wash process to show him that nothing could have touched his dash that would ever be hot enough to melt plastic. As far as the camera views he discussed we had a clear shot of the process that took place and nothing entered his vehicle to cause this damage. Beforehand upon inspection of this customers vehicle I noticed an ashtray on each side of his vehicle and concluded that he may have had someone in his vehicle the night before and it was dark so he did not notice the marks until the next day after his vehicle was washed. In conclusion if by chance somthing out of the ordinary takes place I will take responsibility for it and repair damages as needed, but in this case this damage occured elswhere and we can't be held responsible for it.