My renting experience with Bob Schmitz Properties was a big disappointment. My rental house was minimally maintained- BSP refused to install a liner in the crawl space (despite the recommendations of professional exterminators), and insulation was so poor that in the winter my house was often the only one in the neighborhood without frost on the roof. I spent an outrageous amount of money trying to keep the house reasonably warm-- several hundred dollars per month more than the estimate they gave me before I signed the lease. But the worst thing about BSP is that they completely take advantage of their tenants and squeeze as much money as possible out of the security deposit for bogus reasons. I spent several days cleaning the house and left it sparkling, but they subtracted nearly $200 from my deposit for a "cleaning service." When I protested the charges, they clarified that the cleaning service was needed for things like "washer dirty inside lid" and "tiny trash on floor" (their words), which must have meant tiny specks of dust because I mopped the floors thoroughly. Never mind that when I moved in to the house I had to spend several hours re-cleaning it-- I wiped a significant amount of grime off the floors and there was a lot of cockroach grit in the cupboards, so it is clear that BSP just pockets the "cleaning service" fee and doesn't actually clean the house for the next tenants. I left the house in much better condition than I found it in, but that made no difference. Out of all the charges I contested, the only one BSP reimbursed me for was the $20 they charged me to replace the HVAC filter. I had installed a new filter literally one day before my move-out date. This just shows that BSP was hoping I would be too lazy or timid to bother calling them out on it. The moral of the story is that you're better off renting with Apple or another honest landlord agency. If you absolutely must rent from BSP, don't even bother cleaning your house when you move out because you'll be charged for them to "clean" it anyway. And to echo several other reviews here-- the 5-star reviews on this website and others are really not consistent with the experiences of other BSP tenants whom I know personally.