We had a GREAT experience with our photo shoot. I am a photo snob having worked in the business of photo lab work - custom and portrait printing for over 20 years and these are the best prints I have seen. These are as good as if I had printed them myself. We made the appointment at 12 for later in the day 4:50 PM on a Sunday afternoon. We walked in early, was greeted and waited only a few minutes. We started the photo shoot before our appointment time. The staff was very friendly and helpful. I do not have 1 bad word to say of our experience. This was a family photo shot and are the best prints we have ever had of our the family or individually. I have recommended this location and company to everyone that have seen my photos. These are PHOTOGRAPHS not pictures. The longest part was trying to narrow down the selection. The package choices - pricing are more than fair and delivery time is unbelievable. I know where all of my future family photos are going to be made and school photos will no longer be needed. Thanks Scott our photographer.