Service Master of the Smokies

User Rating: 1 out of 5 stars

ServiceMaster was hired by an insurance company to mitigate water damage in a house flooded by a broken pipe. They left equipment unmonitored for days on end; they waited 30 days to put equipment in the wettest spot, the basement crawl space, which created a large mold problem; they ended their job without notice or review; their prices for equipment rental were so outrageous that they had to be reduced by the insurance company. In a letter to me the insurance adjuster said, "In hindsight, we should have evaluated pulling them from the job and bringing in another drying contractor to the location." Then, rather than seek payment directly from the insurance company as I requested, they waited two years and sent my account to a collection agency so that they could bill for "interest." Now that they have been paid by the insurance company they continue to hound me for additional money. I don't know if all of the ServiceMaster franchises operate this way but this one is sleazy--stay away!

Comment on Review

Y! Updates An Update about your review will be shared via Yahoo! Updates Manage who sees your Updates

Post CommentCancel