Ralph Hayes Toyota Scion

User Rating: 1 out of 5 stars

I bought my Toyota Corolla here and dispite being a little pricey I was getting my car serviced here also. That is until I called to schedule my 30,000 service. $790.00. No, that is not a typo, nothing wrong with my vehicle just need to get the recommended services done. When I asked what the 790 was for, the service rep started to itemize but was unable to come up with enough "services" and dropped the price to 540.00. I spoke to the Customer service rep and the service manager. They actually tried to defend this, claiming that there were manufacterer recommendations and dealer recommendations based on service normally given to Anderson Customers. They must think their Anderson customers are idiots. I got all of my manufacturer recommended services & inspections done with Toyoto parts
for $60 elsewhere. I'll never go back for service. And since the management defended this type of price gouging I will never buy another car from them.

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