HORRIBLE experience....I would not recommend this place to anyone. Poor customer service. Scheduled for a facial and when I got there they thought I was there for a massage. Had to wait about 40 minutes before they could work me in for a facial. Mind you I had to wait 6 weeks to schedule my original appt then when they e-mailed me a reminder, they included the wrong date and time; when I called about this they said they needed to reschedule anyway. I was then called three hours before my scheduled appt to cancel. I called to reschedule and left a message which was never returned so I had to call again. The facility is divided into two sections which are not even connected; you have to walk down two doors to get to the spa area which is drab.