Rich S.12/26/16Overall easy and pleasant experience getting an iPhone upgrade here today. I was in and out in about 30 minutes, with a new phone ready to be used. While the salesman wasn't overly enthusiastic... More
Gabe V.09/11/23Came in with SIM issues with my iPhone 13. Michael was fast, nice and knowledgeable with replacing it, put on a new screen protector too. Told me if I needed to replace the card or protector he... More
Kedmi C.09/25/22Farhenaaz helped us and she did the most amazing job ever!! this has been the best customer service yet at a Verizon!! she was so nice and over all it was an amazing customer service!!! More
Kimberly-Gretchen B.02/23/19In recent years, I've been multiple times to two different Verizon stores, one in Mechanicsville, and this one on Brook Road. It's night and day. Well, cloudy day. Brook Road is the cloudy day.... More
Barry B.07/04/21Fantastic service! Professional, Friendly, Knowledgeable, Helpful, It doesn't get any better. Freni was fabulous! She is a total asset to this company and to Verizon! A model employee! Everything... More