Kim W.11/27/17Buyer Beware! Reprehensible customer service, never heard anything like it in my life. Clearly they are unconcerned about what customers have to say regardless of how much money is spent... More
Megan S.04/06/16Megan Sullivan in the last week Although my previous experiences were good, this past week has been frustrating to tears. The first person I talked to on the phone was not professional, she... More
Susan W.02/29/16They sold me a Chinese made thermometer for 160.00. They sell for 25.00 online. I complained, they would not let me return an electronic item. It was not out of the box and I had purchased it 2... More
Paula O.07/28/10I bought a 1214-120E kiln from them 2 years ago and with shipping paid nearly $1,000 for something that should last for many many years. It had a 2-year warranty, supposedly! It quit working... More
Scott M.03/04/15The school I am attending bought a brand new Oval kiln from Olympic. It did not work when it arrived. They said we need different elements to match the amperage of our building. They made us pay... More