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| Hours: | MON: 9:00-4:00, TUE: 9:00-4:00, WED: CLOSED, THU: 9:00-4:00, FRI: 9:00-6:00, SAT: 9:00-12:00, SUN: CLOSED |
| Categories: | ATMs, Banks |
| Specialities: | Mastercard |
| Brands: | Mastercard |
incompetence: teller: Hi, how may I help you?
customer: I just need these bonds cashed.
t: Oh, boy we're about to close and I don't even know how to do that.
c: um....???
t: (asking another teller) Can you help me? He needs a bond cashed and I don't know how to do this.
Teller 2: Well, I haven't done this in a while but it should be manageable.
(5 minutes later now closing time after a series of tries and mutterings of "Is it first name then last? oh, I don't remember)
T2: I can't even pull your name up to find the value of the bonds. I can't help you.
C: Can I have the number for your boss to make a complaint.
T2: For what?
c: Poor service and incompetence. I find it hard to believe that you can't do this.
t2: Well you can believe what you want, I don't care. We're closed anyway.