Band Room

User Rating: 1 out of 5 stars

I bought a flute from this company via eBay. This flute was listed indicating it'd been gone over and had no cosmetic nor physical damage. There was a dent repair by the thumb B key as well as plating wear in that area which was not noted. On top of this, the lower bridge needed a cork as did the low C key foot AND headjoint cork rotated freely in the headjoint. After emailing this business including photos of the wear and indicating the cork flaws that they neglected to mention, they basically stated that you cannot expect a new flute for under $300. VERY rude people, horrible customer service, refused to take the flute back and work had to be put into the instrument to make it identical to the way they'd listed it. Horrible sellers, overcharged shipping, rude RUDE RUDE! I can't even imagine how they are in person! Horrible!

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