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Taking into consideration covid 19 restrictions, this review is still warranted. There is no reason a customer should be on hold for over an hour to resolve a simple matter. If they can't manage... More

Michelle was rude on the phone and incompetent in my opinion. Thanks to her I'm leaving eastern bank and heading back to Rockland trust. Worst service experience of my life. Worst bank I've ever... More

Great people always willing to help out. Strongly recommend this bank. Very friendly and customer friendly. More

I read a review that was not only bad, it singled out one of the staff for especially harsh words. This does not track with my experience at all. From the 1st day I opened my account at Eastern... More