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| Hours: | Sales Hours: Mon-Thu 8:30am-8:30pm Fri 8:30am-7:30pm Sat 8:30am-6:00pm Sun 12:00pm-5:00pm Service Ho |
| Categories: | New Car Dealers, Auto Repairs |
| Specialities: | Honda Automobiles, Test Drive, Honda Automobile Dealers, Presidential Club, Internet Certified |
| Brands: | Accord, Civic, Crv, Element, Insight, Odyssey, Pilot, Ridgeline, S2000 |
| Related Web Sites: | National Homepage |
The salesperson seemed nice enough when we started, but when we were serious about buying, he became very evasive about current dealer incentives and claimed ignorance about the "true" price of the car. It became the worst sales experience we've had at a car dealer. Don't bother visiting this dealership. We found another Honda dealership that was honest and easy to deal with.
Sold us a new Pilot with paintwork all over it, then denied it. Very Poor Customer Service! BUYER BEWARE!!!! Skinner and the owner Scott DeMasso are VERY unprofessional. BUYER BEWARE!!!!! I hope that I can save someone from getting ripped off like we did.
I am giving this business a bad rating because their service department is deplorable. Representatives of the service department are frequently obnoxious, conniving. and incompetent. They are more professional when they know sales representatives are watching them, but not much. Unbelievably rude and smug.
On a $200 service (in which I had waited at least four hours) they missed that I had a dead battery causing me to get stuck and miss an important appointment. I suspected this was the problem and called for assistance. The dealership told me I would have to schedule an appointment in a few days as they were booked! Another Honda dealership found the dead battery immediately, and replaced it the same day.
Employees at McDonald's exhibit more common sense and professional courtesy than the service representatives at this dealership. You can count on being ignored and having to wait all day for a $34 service, even if you scheduled well in advance.