Mike B.07/10/22I did extensive research because I wanted a particular car with a certain option package. The closest dealership where one was located as Dunphy Ford in Philadelphia. We called early that... More
Alexander R.01/23/24Purchased a monitor for my Ford Explorer 2011 from the dealer. They programmed it, but after installation, the navigation maps stopped working. As a former mechanic and computer engineer, I... More
B C.08/31/22Originally I gave this dealer 5 stars for buying a vehicle in excellent condition. Far from it - upon closer inspection, the vehicle had MAJOR paint and body flaws, which the dealer initially... More
Harry H.11/11/18My wife took my daughter's car to Dunphy Ford on Friday at 7700 Frankford Ave. In Philadelphia where we bought the car for a complementary oil change that service manager Bruce Lawless gave me a... More
Cruse B.02/05/18Prepare to be IGNORED if you report a problem. In my case, a problem of $20,000 thrown down the toilet on a defective, allegedly new Ford Fusion with stale, rubbery air from the fouled-up... More