Top Hat Car Wash

User Rating: 1 out of 5 stars

nightmare,they let wheelcleaner sit on new chrome wheels, i stopped at tophat on 7-21-8 for an exterior wash and a handwashing of the new chrome wheels, at about 5:00pm, when the truck was returned the new wheels had chemical burns on them, they reopened the next morning and i was there , and spoke to ray the manager , he remembered me from the night before and had one of the other techs try removing it with no luck, he said they would have a confrence call about this on wednsday the 23rd of july, but that the burns were already there before i pulled up , basicly calling me a liar, so i have contacted the bbb and city of west palm beach, next channel 5 news and last but not least my atorney, they will replace my wheels they just came out ,new status dynasty less than a month ago,if they think im going to go away , then they will be in for a surprise, would not recomend this shop to a single soul, unprofesional and none of the techs are certified auto detailers,, it's crazy to think a company that has been around for so long would not train there staff, knowing they will touch alot of high end cars, to much liability if you ask me,,the only other shop i would recomend is motorcity carwash all tech are certified, and after this experience i will always do it myself, i wont even trust motorcity either ,anymore thanks to tophat, its not worth it!

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User Rating: 2 out of 5 stars

sign says $2.00 for tire dressing but was charged $5.00. also paid extra for wax and they waxed right over some bug spots...then told me it's EXTRA charge to actually get it clean after it was sealed on.

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