User Rating: 4 out of 5 stars (5 ratings)
Jerry Ulm Dodge Incorporated
- (813) 872-6645
2966 N Dale Mabry Hwy, Tampa, FL
33607
Get directions
Cross Streets: Near the intersection of N Dale Mabry Hwy and W Grace St/SR-600
27.966254
-82.50554
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| Categories: | New Car Dealers, Car Parts, Auto Repairs, Automotive Oil Change, Industrial Exporters |
| Specialities: | Five Star Dealer, Dodge Automobile Dealers |
| Related Web Sites: | National Homepage |
Recent Reviews
1-3 of 4 Write a review
User Rating: 1 out of 5 starsYesterday, a month after my initial visit to Jerry Ulm Dodge, I spoke with the sales consultant on the phone and he told me the same truck that I looked at last time was still on their lot and to come down because Mr. Roldan was there and he would make me a great deal. I went straight to the dealership after work and met with Mr. Roldan again. I told him that I had sold my vehicle and brought my pre-approval letter from my credit union. I was extremely shocked that Mr. Roldan presented me a âdealâ that was higher than last month. I asked him how this could be the case and he informed me that Chrysler had changed their incentives this month. I slid the keys back to him and walked out. He scoffed at me, telling me (once again) that I wouldnât find a better deal because all the dealerships were the same. He then went as far to turn to the sales consultant to tell him to have the truck washed because I would be back to buy it that night. I then informed him that the economy hasnât changed, Chrysler was on the verge of bankruptcy and the government gave them 30 days to work a deal with Fiat. Mr. Roldan then said that he wished Chrysler would go bankrupt so another company would buy them and they could go back to the way business used to be. I was obviously taken aback and then asked him why he lied to me last month and told me he would make me a better deal this month. At this point he became extremely irritated and stormed off but not before answering my question in regards to him directly lying to me and having me come down to the dealership. He said, âWhat do you f---ing expect?â
George Roldan and Jerry Ulm Dodge, what I expect, and Iâm sure all other Americans expect, is to not be bluntly lied to and for the auto industry to not have the same pompous and elitist attitude that has put them in the situation that theyâre in now. Mr. Roldan, if all the dealerships were the same, then I will take my business to a dealership that gives me better customer service and doesnât use profanity towards me.
User Rating: 5 out of 5 starsAbsolutely, the best service dealership in town! Everyone there is friendly, professional and goes above and beyond. We live in Pinellas County but come to Jerry Ulm Dodge in Tampa for service. You will not be disappointed!
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User Rating: 5 out of 5 stars
A very professional dealership. I went here because of recommendations from mechanics, and I was very impressed. Asst service manager, Keith Anderson, took care of my warranty problem with no questions asked.
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Comments (2)
I am looking for a dealership to do business with and this definitely makes me want to look elsewhere. Thanks for the heads-up!
This is a GREAT review. Thanks for the heads up.