Germain Toyota of Sarasota

User Rating: 1 out of 5 stars

my experience with this company is purely through the internet. They are running commercials advertising 2009 Toyota Corollas for $13,999. When I contacted the dealership, I was quoted a price of $18,012 for the same car they are advertising priced at $13,999. When I pointed out the fact that Germain's competition had sent me a price of $14,383 for the car they emailed to me for $18,012 and then pointed out their tv ad, the sales manager emailed back saying he was "confused" why I was quoting a competitor's price when their price was $13,999. Now, this is the exact same tool who sent the email with the $18,012. He sent the email yet seemed to not recall it. The whole experience left a bad taste in my mouth and made me decide that if they were going to jerk me around that much on price right off the bat that they were not worth visiting in person. I got the impression I'd be in the little paneled room for hours and hours as they dicked around on price and played their little dealer games. Life is too short and the internet is a wonderful tool so we don't have to be at the mercy of dealers who play games.

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User Rating: 3 out of 5 stars

A good selection, though all trim models not available. Comfortable service area. Had a bad experience with service - only 1 of the seven service items done after a full day of having my car (2006). Haven't had service there since, may or may not be improved.

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