Shell Rapid Lube

User Rating: 1 out of 5 stars

Thought these guys were good initially, but after servicing my vehicle for over a year (service every three months) my van had no automatic transmission fluid in it, resulting in my transmission being ruined. This was one of the checks that they were suppose to do on every oil change, Apparently they didn't because when my transmission failed I pulled over to check it and it took 4 quarts to fill it. It would not have been that low after 3 months of driving, unless it was leaking, and it was not. Therefore they failed to check the transmission level for a considerable period of time. I brought the vehicle over there and they insisted they checked it every time. Which they could not have, I (in my younger days I worked in a garage) and use to do this work myself. Someone screwed up and they do not want to admit it. I always park my van (it is a wheelchair van) on pavement at work and at home, there was never any leaks, and certainly none of that quantity that I would of missed it. I always check my parking places whenever I leave my space, just for that reason. Being handicapped I cannot afford to have my vehicle out of commission!

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User Rating: 5 out of 5 stars

Time is money!: Professional, top rate servicemen, quick service
and courteous, too!

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