Fraydo's Pizza

User Rating: 1 out of 5 stars

It is Friday, October 16, 2009, 9:30 PM and I just tried to order a delivery from Fraydo's Pizza. When I called Fraydo's for a delivery, the man who answered the phone rudely told me I lived past their cut-off area (even though the internet says they're only 4 miles away) and hung up in my face. He didn't even ask me if I'd like to place a pick-up order.

I suspected that he may not have understood the address correctly because he was in such a hurry or the address may have been wrong online, so I immediately called back to either verify their delivery area or try to place a pick-up order before closing. Since I'm not from the area, I reasonably had to ask questions about how to find Fraydo's location. The employee was so rude and impatient that all he told me was they're by a McDonalds and nowhere near the interstate in a very irritated tone. When I tried to explain that I needed directions because I'm not from Birmingham, he didn't elaborate any further. I stated, "Wow, you're being really rude when all I want are directions to your store." He immediately hung up in my face for the SECOND TIME.

I would not recommend Fraydo's to anyone I know. It appears that their employee was in a big rush to leave on a Friday night even though they don't close until 10 PM, and he quickly took his frustration out on a new customer.

I usually enjoy supporting locally-owned businesses (especially in this economy), but Fraydo's just lost my support thanks to their rude, impatient, unfriendly employee. I wouldn't want anyone that unprofessional anywhere near my food, and especially not if his attitude was indicative of the general atmosphere of the restaurant. I totally lost my appetite and Fraydo's Pizza lost my business.

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User Rating: 5 out of 5 stars

Fraydo's pizza is excellent! the staff is really personable and the pizza always looks and tastes delicious with all sorts of fresh and clean flavors. It's also reasonably priced and in the past two weeks or so they've actually marked their prices down a lot.

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User Rating: 5 out of 5 stars

I love fraydo's pizza! there is only 2 good pizza places in the helena area, tortugas pizza( which is overpriced!) and fraydos pizza. Fraydos has great prices and the food is top notch.

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