Ada Z.03/19/24We definitely had a pretty bad experience, since we landed at PHL. When we were waiting for luggage, we saw a hertz bus pass by, thinking we will get the next one. We got our luggage and waited... More
Teresa W.11/14/23If I could give it zero stars I would. Worst rental car experience ever and I rent cars frequently. It's a Tuesday at 8pm. Only two agents working the counter and none of them friendly. Between... More
Davey W.04/11/24Hands down worst pick up experience I've ever had. Ruth was behind the counter and did everything she could to make my day more difficult. I'm a presidents circle member and a frequent business... More
YeanMay K.01/15/24Flew into Philadelphia on the red eye flight. Arrive at 5.30am. Waited almost 40 minutes for the Hertz shuttle. During that time, we saw 7 Enterprise/Alamo buses drive by, 3 Avis buses drive by... More
Jal S.08/05/23I have to tell folks about the terrible experience I had as a whole with Hertz. It had been a while since I have had to rent a car, as I avoid flying. I needed a car and have had an account with... More