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| Hours: | 24 Hr Emergency Svc |
| Categories: | Gas Companies, Drinking Water, Waste Management Supplies, B2B Sitework Utilities, Combined Utilities, Natural Gas & Petroleum |
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I really appreciate South Alabama Utilities! Before they brought us water, we had none every time there was a power interuption! They are convenient to me, (I live in Semmes) and I have no need to pay them on line or by mail. I just drop by their drive up window on one of my trips out to run other errands.
Thank you South Alabama Utilities! Keep up the GOOD work!
by the way, I NEVER see cows in their parking lot! or close to their location! I suggest anyone inconvenienced by their location, needs to pay their bill with their own banking facility ONLINE which is free at my bank!
Not only is the customer service awful, it is impossible to make a payment any other way other than logging into a 3rd party website for a rediculous fee. They need to get up to speed with technology and create ways for customers to make payments. Its rediculous that you have to drive cross country to make a payment or to have to waste a stamp in this day and age. I will say the prices of service seem to be cheaper than other suppliers but sometimes, convenience and professionalism far outweighs the price of service. GET ONLINE PEOPLE!!!
ALSO...What is the correct website for this company? You cannot find it anywhere online. I found this on accident. I need more info other than where you are located. God knows I know where that place is all the way out there in God's Country. I had to dodge cows the last time I drove out there. MOVE TO TOWN!
Bad Customer Service: This company has bad customer service. The after hours EMERGENCY number is less than ready for a true emergency. I have waited on hold several times for 25+ minutes. Good thing there was not a gas leak.