lucycan09/22/20Stayed just one short night on a business trip. Great location! Check in staff did a nice job staying distanced and getting me the quiet room I wanted. Room overall was in great shape. Clean. Comfy... More
cmarq8509/20/20Traveling during COVID can be challenging when you’re not sure whether businesses will be following COVID prevention protocols. We stayed at the Marriott Cool Springs for 5 nights in September 2020.... More
ONAWHA09/20/20We were eager to stay at the Marriott Cool Springs and noticed there weren't many cars in the parking lot for the 2 days we were registered. Inside, the staff wore masks and had taken precautions to... More
robinl86305/11/20I recently hosted a small event at the Franklin Marriott Cool Springs, Although they are a large conference center, the staff gave me the care and attention of a large event. Juanita, Sales Director,... More
BronxMF03/06/20Just checked in, upgraded to Harpeth River Suite on top floor. Fabulous, right? Until we started to unpack. Not one single drawer to put your panties in. Huge living room but it is crowded with tables... More