User Rating: 25 out of 5 stars (3 ratings)
Applebee's Neighborhood Grill
- (615) 384-8390
3534 Tom Austin Hwy, Springfield, TN
37172
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36.489891
-86.879813
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| Hours: | MONDAY: 11:00 AM - 10:00 PM TUESDAY: 11:00 AM - 10:00 PM WEDNESDAY: 11:00 AM - 10:00 PM THURSDAY: 11:00 AM - 10:00 PM FRIDAY: 11:00 AM - 12:00 AM SATURDAY: 11:00 AM - 12:00 AM SUNDAY: 11:00 AM - 10:00 PM |
| Categories: | International Restaurants, Steak Houses, Cajun Restaurants, Burgers, Barbecue Restaurants, Carry Out & Take Out, Restaurants, American Restaurants |
| Specialities: | Music, Festival, Children |
| Amenities: | Kid-Friendly, Daily Specials, Business Lunches |
| Cuisine: | Hamburgers, American, Barbecue, Cajun, Ribs, International, Steaks |
| Ambiance: | Casual, Fun, Family Friendly |
| Feature: | Great Beer List, Entertainment, Take Out, Bar |
| Reservations Policy: | None |
| Dress Code: | None |
| Price: | $6.95 - $22.95 |
| Other Contact Info: | Fax: (615) 384-8574 |
Recent Reviews
1-3 of 3 Write a review
User Rating: 1 out of 5 starsEvery single time I've been to this place (6 times in all)I've failed to receive anything that you would call service. I've usually been seated within minutes, as there is never been a real crowd at the times I've been. The problem seems to stem from the employees not really caring about waiting on the customer. The server will take your order, bring your drinks and then 30 to 45 minutes later you might see your server again with your food. You certainly do not see them again prior to the food coming out, so if you run out of your drink, guess that is too bad. The employees seem to have a better time talking with each other than worrying about taking care of you. Each time I received my food, it was merely warm, as I think they get too wrapped up in other things to remember that your food is ready and it must sit there for 15 to 20 minutes of the 30 to 45 you have to wait for it. I've never had this issue at any other Applebees! The one time I did "Carside To Go", I called, odered and was told to park in the designated area... I pulled up and waited another 15 minutes in my car (added to the 15 minutes I waited before arriving). I walked in the restaurant to inquire about the ETA and was told they were not running carside tonight!!!!! I was then told that they had been waiting for me to get out and walk in!! I left minus the food I ordered, I was outraged!! Mind you, I am not lazy and do not mind walking in, but that is not how THEIR program works and I was told to park and it would be out!!! NEVER AGAIN!!
User Rating: 1 out of 5 starsThis resturant is disgusting. The bathrooms are nasty and there isn't much choice in variety for foods. The ribeye shrimp and parm is delicious...but that is it. I had the manager serve my party and the service still sucked. It usually takes them 20 minutes to greet a table, and 12-15 min. to deliver drinks and slight main courses before the entrees. The only great thing about this place is the bar....that's all they're good at.
User Rating: 5 out of 5 starsI'm ready any time!!!: I love this place. it's great. I try to go at least twice a week if I can. If ya haven't tried it your missin out man. Go man; Go now I command it!!!
Reviews 1-3 of 3
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Comments (1)
I live in Robertson county, have eaten several times over the years at this resturant. I have no problem with the food. It is the service that needs greatly improved upon..About the only time I get good service is when you see one of the managers walking around. I have threathened never to return, hoping things will get better.