User Rating: 3 out of 5 stars (2 ratings)
Smart Style Family Hair Salon
- (423) 837-9002
501 Kimball Crossing Dr, Kimball, TN
37347
Get directions
Cross Streets: Near the intersection of Kimball Crossing Dr and US-64
35.039729
-85.683015
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| Categories: | Hair Salons, Salons |
| Specialities: | Hair Coloring Products |
| Brands: | Sebastian |
Recent Reviews
1-1 of 1 Write a review
User Rating: 1 out of 5 starsI only put 1 star because I had to put something in it.
This is a company that does not care about the client nor the stylist behind your chair. Stylists work for barely over minimum wage and breaks are hard to come by. The stylists work on commission scale. If their production dollar is not high, they work at the base rate. If they produce in levels of production their pay is based on that amount. Let's see, $6.00 an hour was roughly $2500.00 every 2 weeks in hair alone. So if you don't get the service or the proper cut you want, all the blame can not be placed on the stylist, the company bears part of that blame. The company is NOT Wal~Mart it is the Regis Corp. There are good stylists working for this company. They are good but when they leave this company and many do, if they go to the private salons to work, their work becomes GREAT! I have seen it too many times. The reason for the high turnover for this company is the rate of pay, always being short staffed, leading to over work. The insurance is not worth what they pay, the incentives are far and few between, if they win a contest (monthly contests) they may only collect their "prize" if they are still working for the company. The do not pay overtime for over 40 hours........I can go on and on. So do yourself a favor-find a private salon. You will recieve better service, better price, and much more satisfaction than you would being herded back like cattle.
Reviews 1-1 of 1
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Comments (2)
I work at a Smart Style salon. I love my job. The turnover rate is so high b/c the stylist is only there to build up their speed, clientele and money before opening their own salons. My manager and the regional manager both have made sure that I am happy working for the company. Happy stylist=happy client=more money. The rate of pay is commission based. Plus we get paid 10% commission off of all retail items we sell. And if you work over 40 hours a week you get paid overtime pay for it, but that is if you get base pay. If you work hard then you get paid for it. And isn't that what all companies should pay their employees? If I worked with a lot of other women and they did nothing and I did it all (and we all work hard where I work) then shouldn't I get paid more? We are only paid a base pay when our commission does not exceed the base pay, that is so we at least get a paycheck. I have only once received base pay and that was the first week I was there, and there are others there that have been there longer than me that have received base pay since I have been there. And another thing, if someone quits the company why should they receive benefits (ie promotional items) when they are no longer employees? And the biggest thing that Regis offers at no cost to the employee is in-house education. How many salons do that? None that I know of. Many stylists have to pay for their coninuing education they must receive to keep thier licenses. Maybe you should research your facts a little more before you start bashing a company who is only trying to better their employees.
As a former manager of this company, I did tell the truth. I have seen many a great stylist change professions altogether over the chain salon scene. Being called in constantly, is by no means fun. The more you do the higher the pay rate? Hardly fair. I have seen stylists loose the 40% pay due to $3. Probably due to the discounted amount of Wal-mart employees. Was that fair? Why should a stylist be penilized due to a discount. They did the work, same as they did for a non-discounted client. Also, how would you like your area supervisor call you at 10 pm and tell you that a 9 am the following morning he was moving you to another salon, without compensation for extra travel expenses? In 2 years it happened 7 times. When staff was low, who worked the 12 hour shifts? the manager, without the benifit of time and a half. True, it is a great place to build your speed-but a better place to build your clientele. I now own my own salon. My stress levels are gone. I love my work, people, the industry. Even with all the extra bills, I make more than I did as a manager. I don't mind the expense of cont. ed., I get to choose the shows I want, the classes I want/need. How do you like knowing that those people who work in the warehouse (unskilled labor) make more on the hour than you do, and you had to be schooled and cert. to make less. How much hair do you have to do to make $10 on the hour? So now you do some research. Here in this area, 5 managers quit in less than 24 hours of each other, what does that tell you? This was not a planned quiting, it just happened that way.