John G.10/26/14It seems like American Water Heaters may have taken a turn for the worse. I have a 50 gallon gas unit that was installed in 1997 with a 5 year warranty. It's now 2014 and 17 years later it's... More
Michael G.03/14/24Horrible company that makes horrible products. I had a bunch of these in a small apartment building because the previous owner purchased them. The company was difficult to get through to... More
Tony C.01/12/23On 4/3/2017, I purchased ,had professionally installed, and registered their gas water heater with the company website on 6/17/17. The product has a 6 year warranty. On 1/11/23, the burner... More
Mark K.06/30/20This company sold my builder a hot water heater that was defective. It was under the 6-year warranty and because they don't have anyone who sells this water heater in Houston, Tex the fourth... More
Crown M.12/21/22It's December 18th in Michigan. My water heater broke down. I called American Water Heater for a replacement part on the 19th of December 2022. They gladly ordered the part, charged me an extra... More